Support and Services
Support and Services Overview
Welcome to Konica Minolta's Service & Support Website.
Konica Minolta delivers best-in-class Service and Support to customers across Australia.
Our Contact Centre, based in North Ryde Sydney, provides swift access to highly training personal as well as quick and efficient logging of consumable orders. Operating 7 - 7 Monday to Friday our Contact Centre Agents and Helpdesk staff will ensure all your Service and Support requirements are meet.
In metro area's our Service Engineers provide Field Support 8:30 - 4:30 for Office Products and 7 - 7 support for Production machines 5 days a week. Whilst in regional areas our extensive Dealer network ensures rapid response.
THIS WEBSITE
provides a wealth of information and advice to help you get the best out of your Konica Minolta [Office and Production] Product. Try our Video Tutorials which provide simple instructions to follow for installing consumables, clearing paper miss-feeds and basic user functions. Interact with our Contact Centre by logging Service Requests and Consumable Orders via the web. Once registered, provide Meter Readings at your convenience.